Diploma of


This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.

For other important information, please read our Pre-admission Student Handbook. You can access it here.
Alternatively, you may request to have the handbook emailed to you by contacting admissions@equals.edu.au.

Eligible students will be entitled for loans up to a capped amount. Students will need to contribute the difference if the total course fee exceeds the loan cap for a course. A loan cap of $5,000 applies to this program.
For more information on the content offered, please contact us at admissions@equals.edu.au for a full list of available units and specialisations.
April & October Intakes

Important: To be considered for an intake, completed applications should be received no later than 30 days prior to the scheduled course commencement date. Applications that are incomplete or incorrect may not be considered. Course offers for applications received by the due date are not guaranteed and intake capacity may vary. EQUALS reserves the right to accept or decline applications at its total discretion.

There are no prerequisites for this qualification however it is recommended that candidates have completed at least an AQF 3 or equivalent and/or have relevant industry experience.
Core Units

  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT517 Manage operational plan
  • SITXCCS007 Enhance the customer service experience
  • SITXCCS008 Manage quality customer service
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health & safety practices
  • SITXHRM002 Roster staff

Elective Units

  • SITXFSA001 Use hygienic practices for food safety
  • SITHIND004 Work effectively in hospitality service
  • BSBADM502 Manage meetings
  • BSBFIM502 Manage payroll
  • BSBADM504 Plan or review administration systems
  • BSBADM506 Manage business document design & development
  • BSBPMG522 Undertake project work
  • BSBMGT502 Manage people performance
  • BSBRSK501 Manage risk
  • SITHFAB019 Plan and monitor espresso coffee service
  • SITHFAB005 Prepare and serve espresso coffee
  • BSBSUS501 Develop workplace policy and procedures for sustainability
  • SITXHRM006 Monitor staff performance
  • SITXHRM004 Recruit, select and induct staff
  • HLTAID003 Provide First Aid
  • Tuition Fee (AUD): $9,995

  • Amenities Fee (AUD): $295

  • Duration: 18–24 months full-time (or part time equivalent). Blended learning may be available.

  • Study Mode: Full-time or Part-time

  • Qual Code: SIT50416

  • RPL: Yes

  • VET Student Loans

  • Resources Required: N/A

  • Qual Status: Current
  • Tuition Fee (AUD): $21,750

  • Amenities Fee (AUD): $295

  • Duration: 2 years full-time 

  • Study Mode: On Campus

  • Qual Code: SIT50416

  • CRICOS Course Code: 091028A
  • RPL: Yes
  • Resources Required: N/A

  • Qual Status: Current